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Frequently Asked Questions
Frequently Asked Questions
If you need additional help, please contact TDAinfo@prf.org
If you need additional help, please contact TDAinfo@prf.org
ABOUT US
Enrolling in Courses and Series
Enrolling in Courses and Series
How do I enroll in courses?
How do I enroll in courses?
How do I enroll in course series?
How do I enroll in course series?
Enrolling an Organization
Enrolling an Organization
I am interested in enrolling my government affiliated organization
I am interested in enrolling my government affiliated organization
I am interested in enrolling my non-government affiliated organization
I am interested in enrolling my non-government affiliated organization
Learning and Completing Courses
Learning and Completing Courses
Who are Tech Diplomacy Academy courses intended for?
Who are Tech Diplomacy Academy courses intended for?
How long is each course?
How long is each course?
Are there live events or interaction with other participants?
Are there live events or interaction with other participants?
How will I know when new courses are added to Tech Diplomacy Academy?
How will I know when new courses are added to Tech Diplomacy Academy?
Are there assessments?
Are there assessments?
What kind of credential will I receive?
What kind of credential will I receive?
Technical Course Support
Technical Course Support
I forgot my password.
I forgot my password.
How do I view my courses?
How do I view my courses?
I receive an error message when logging in.
I receive an error message when logging in.
Are all courses accessible via mobile devices?
Are all courses accessible via mobile devices?
I cannot view any course videos.
I cannot view any course videos.
Can I have a full transcript of the videos for accessibility reasons?
Can I have a full transcript of the videos for accessibility reasons?
Course Translations
Course Translations
I would like to report an error in the course.
I would like to report an error in the course.
I received a message at the end of the course that I am not eligible for a certificate.
I received a message at the end of the course that I am not eligible for a certificate.
How Do I View My Course Certificates?
How Do I View My Course Certificates?
How can I change my name on my certificates?
How can I change my name on my certificates?
Future Courses
Future Courses
I would like to know what courses you plan to offer in the future.
I would like to know what courses you plan to offer in the future.
I would like to be featured in one of your courses in the future.
I would like to be featured in one of your courses in the future.